Overview

This Privacy Notice explains how information is collected, used, stored, and disclosed by School Ghor. It applies to information collected when you use or access our public websites (schoolghor.net), mobile apps and software product (“Product”) (collectively, the "School Ghor Service"), or otherwise interact with us.

What Information We Collect

We may collect certain user information, including personal data. Information You Provide To Us: We collect information you provide directly to us including when you use the School Ghor Service. This information includes personal data. This personal data will be processed for the purposes described in this Privacy Notice, as it may be amended from time to time. For example, your personal data will be used to create or modify your profile and account, access and use the School Ghor Service (including but not limited to when you watch lessons, answer practice questions, or use a mobile app), participate in any interactive features of the School Ghor Service, submit a contact or consent form, participate in a survey, or request customer support.

The personal data that we may collect directly from you includes your name, username, email address, phone number, information about your Product account preferences, transactional information (including services purchased or subscribed to and amount paid), as well as any contact or other information you choose to provide.

If you are a member of a social media network, like Facebook, you may choose to use your social credentials to create and log into your School Ghor account. The personal data provided during payment is collected and processed by our payment processor School Ghor does not save any personal financial information, including credit card numbers, expiration dates, security codes, or postal codes.

Updating Your Information and Deactivating Your Account: You can update, correct, or modify your account information at any time by logging into your School Ghor Product account and accessing your profile page. If you need help accessing, modifying, or deactivating your account within the Product, please email info@schoolghor.net Information We Collect Automatically When You Use the School Ghor Service: When you access or use the School Ghor Service, we may automatically collect information, including personal data, about you, including:

Usage, Log and Device Information: We collect information from your use of the School Ghor Service, such as number of visits, length of time spent using or accessing our Products, IP address (which may allow us to collect general location data), pages clicked on, system activity, hardware settings, device type, operating system, browser type, browser language, the date and time of your visit, and the URL you were on before you came to the our website. We collect information on user activity in connection with the School Ghor Service and may collect information about the features you use, the content you access, and any actions taken in connection with your access and use of the School Ghor Service.

How We Use Information Collected

We use the information collected through the School Ghor Service in order to facilitate provision of the School Ghor Service and engage with you about our products and offerings. We may use the information that we collect:  To provide, operate, maintain, and improve the School Ghor Service;  To enable you to access and use the School Ghor Service that you request, including sending you technical notices, updates, alerts, and support and administrative messages;  To provide and deliver the services and features you request, process and complete transactions, and send you related information, including purchase confirmations and receipts;  To respond to your comments, questions, and requests, and provide customer service and support;  To review and analyze trends, usage, and activities in connection with the School Ghor Service and for marketing or advertising purposes;  To investigate and prevent fraudulent transactions, unauthorized access to the School Ghor Service, and other illegal activities;

How We Use Cookies

We use cookies to understand and save your preferences for future visits and compile aggregate data about Product traffic and Product interaction so that we can offer better Product experiences and tools in the future. We may contract with third-party service providers to assist us to serve ads based on past visits to our Products, report on the performance of our ads, conduct analytics on the use of our Products, fulfill orders and other user requests, fraud prevention, improve our Products and conduct surveys relating to our users’ experiences with our Products, and communicate with our users.

What Information We Share or Disclose to Others

We will not share personal data about you with any third parties except as described in this Privacy Notice, or as defined in an agreement with us in connection with the School Ghor Service (including a Data Processing Addendum, as applicable). Information that may be shared, pursuant to any applicable agreements, includes: Third-Party Service Providers We may share your information with third-party service providers who are working on our behalf and require access to your information to carry out that work, such as to process payment or as it relates to a Product feature. Third-Party Analytics and Advertising Providers School Ghor makes use of certain third-party analytics and advertising providers (“TPAAPs”) to, among other things, serve advertisements to School Ghor and our users on third-party websites across such TPAAPs’ networks. Compliance with Laws We may disclose your information to a third party: (a) if we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process, or government request; (b) to enforce our agreements and policies; (c) to protect the security or integrity of the School Ghor Service; (d) to protect School Ghor, our customers, or the public

from harm or illegal activities; (e) to respond to an emergency which we believe in good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person; or (f) as otherwise directed by you. Business Transfers We may share or transfer your personal data in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. Your personal data may be part of the transferred assets. Data processing for this purpose is a legitimate business interest. You may be notified thereafter of any such change in ownership or control.

Links to Third-Party Websites

We may place links on the School Ghor Service, including the School Ghor Blog. When you click on a link from our Product to a third-party website, your activity and use is governed by that website’s policies; not by those of School Ghor. We encourage you to review their privacy and user policies.

How We Store Information

By using and accessing the School Ghor Service, you understand and agree to the storage of information and any other personal data on School Ghor’s server and cloud-based solutions located in Bangladesh, or as defined in an agreement with us (including a Data Processing Addendum, as applicable).

How We Secure Information

We have adopted reasonable physical, technical and organizational safeguards against accidental, unauthorized or unlawful destruction, loss, alteration, disclosure, access, use or processing of information we collect. You may access your Product account information and our Product only through the use of an individual user ID and password. To protect the confidentiality of personal data and information, you must keep your password confidential and not disclose it to any other person. To keep your account secure, always log out and close your browser when you finish your session. Please advise us immediately if you believe your password has been compromised in any way. You may also select the “Log out of all sessions” option on your profile page to close all other browser sessions for your account. Please note that we will never ask you to disclose your password to us.